Ramptech Website Terms and Conditions of sale
Terms and Conditions of Sale
Acceptance of Terms and Conditions of Sale-
This website is operated by Ramptech (“Ramptech,” “us,” or “we”). By using this website and/or purchasing any product, you agree to the following terms and conditions. Please read them carefully. If you do not agree with any of these terms and conditions, do not use the Ramptech.com website. As used herein, “you” refers to any person visiting this website and/or purchasing any product from Ramptech. These Terms and Conditions of Sale, together with your order for any product, constitute the entire agreement between Ramptech and you. These Terms and Conditions of Sale may not be altered by you, whether through a subsequent order or any other correspondence, unless we specifically agree to such changes in writing.
Important information-
If you have placed, or are about to place, an order, please note that your order will appear on your credit card statement as “Ramptech.”
These Terms and Conditions are Subject to Change-
Ramptech reserves the right to change these terms and conditions at any time without notice. Please review these terms and conditions whenever you use this website.
Skate at Home Ramp Usage Policy -
The Skate at Home ramps are specifically engineered and manufactured for residential use only. These ramps are intended to provide a safe and enjoyable skating experience within private property settings such as driveways, garages, or backyards.
It is important to note that these ramps are not designed, tested, or approved for installation in public skateparks or other community recreational facilities. Placement in public environments may expose the ramps to usage conditions beyond their intended scope, which could compromise safety, durability, and compliance with local regulations.
By adhering to this policy, customers help ensure:
• ✅ Safe operation within the intended environment
• ✅ Proper maintenance and longevity of the ramps
• ✅ Compliance with liability and usage restrictions
Reminder: Any use of Skate at Home ramps outside of private residential settings, including public skateparks, is strictly prohibited.
Shipping-
Shipping and delivery may vary by product. The cost of shipping to the 49 states in the continental United States is included in most—but not all—of our products. Each product description will state whether shipping is included in the price or added separately. Some products may have additional shipping and handling fees. For all shipments to Hawaii, Alaska, or international destinations, please email us with your complete address for more information regarding shipping and handling costs.We ship smaller ramp products via UPS Ground service. The average time from when you place an order to when you receive it is 7–10 business days, depending on your location. You will be notified with a tracking number when your order is placed. Expedited shipping is available, but it can be very expensive due to the size and weight of our packages. Expedited shipping is an additional cost to you, depending on your location and time sensitivity. Please contact us for information on expedited shipping.
Halfpipe Shipping times -
We ship Halfpipe ramps using LTL (less‑than‑truckload) freight carriers. The average time from when you place an order to when you receive your halfpipe is 2–4 weeks, or 3–6 weeks during very busy periods, depending on your location. You will be notified with a tracking number when it becomes available.
Ramp Surface Shipping-
We ship Skatelite using LTL (less‑than‑truckload) freight carriers. We strive to shop freight rates to obtain the best price for you; however, we cannot guarantee that you will receive the lowest available freight cost. Skatelite and Ramp Armor are generally drop‑shipped directly from the factories to you. The average time from when you place an order to when you receive it is 7–14 business days, depending on your location. You will be notified with a tracking number when it becomes available.
Delivery of Halfpipes or Ramp Surfaces-
The freight or delivery company will contact you to schedule the delivery of Halfpipes and Skatelite. The delivery driver will use a liftgate to lower the crate or shipment to your driveway area (if applicable). Liftgate service can only be used on an asphalt or concrete driveway (no gravel or dirt driveways) and may be subject to additional restrictions or requirements.
If necessary, the driver may open the crate or shipment and hand the ramp pieces down to your driveway area. Please be prepared to assist the driver (outside of the truck) by having a helper and the tools needed—such as a hammer and drill—to safely unload the Halfpipe crate or Skatelite shipment.
Please inspect all items carefully before signing the bill of lading or delivery receipt. If the delivery driver does not note any damage on the bill of lading or receipt before you sign it, you will not be refunded or receive replacement parts.
You understand and agree that the shipping company and Ramptech are separate companies. Ramptech has no control over the shipping company and is not liable for any actions or omissions of the shipping company or its employees or agents. You are responsible for any additional shipping charges that may occur due to restricted‑area deliveries, missed delivery appointments, or unforeseen charges billed to Ramptech.
The Halfpipe specialty materials (CNC‑cut and drilled panels, Skatelite, coping pieces, hardware, railing pieces, and more) ship directly from us. A bill of lading (BOL) will be sent to you, and the freight company will contact you to schedule a delivery appointment.
The Halfpipe lumber and plywood will be delivered separately by a local building supply company near you. They will also contact you to schedule a delivery appointment. You will need to make some basic cuts on the lumber and plywood. We will include the cut list required for the Halfpipe lumber and plywood.
Damaged shipments-
We do our best to ensure that all shipments are properly packed and protected from damage during transit. If damage occurs, we require a detailed description and photographs of the damage so that we can assess the affected product. The delivery driver must note “Damaged” on the receipt or bill of lading. If, at our discretion, the damage can be easily remedied, we will replace the damaged items at no cost to you. We may elect to file a damage claim with the shipper. Please inspect your Ramp Kit, Grindrail, or Ramp package carefully before signing the shipment receipt or bill of lading.
International Orders/Shipments-
Creating and fulfilling international shipments can take 3–5 weeks to process and complete; in some cases, it may take longer. Specialized shipment containers and crates may need to be fabricated for these orders. Ramptech is not responsible for the actual transport (ocean or air freight) of the products.All international shipments are custom‑made for the customer and are non‑refundable. All customs duties, taxes, and related charges must be paid by the customer and are not the responsibility of Ramptech.
Refund policy-
Customer satisfaction is our goal. If you are not satisfied with your Ramp, Ramp Kit, or Grindrail, you may return it to us in new condition and we will refund the purchase price, minus a 25% restocking fee, federal and state taxes, and any freight costs we incurred shipping the product to you. Halfpipe kits and Skate at Home combo kits are nonrefundable and nonreturnable, as each is custom‑made per customer. All Skatelite and Ramp Armor sales are final and are nonreturnable / nonrefundable. Before returning any item, you must contact Ramptech to obtain return instructions. Returned items must be new and unused, in their original condition, and in their original packaging, complete with all tags, instructions, stickers, and inserts. The return must be postmarked within 10 days after you received the item from us or from the factory.You are responsible for the shipping costs of returning the product to Ramptech. These costs are charged by the shipping or freight company and cannot be refunded by Ramptech. Refunds will only be issued to the original purchaser. Refunds will not be issued for products purchased through a third party.All returned products will be inspected by us. If the product is damaged and cannot be reconditioned for sale as a new product, you may not be entitled to the refund described above and you may be responsible for additional fees required to make the product resaleable as new.Orders paid by credit card will receive refunds in the form of a credit to the card used for the purchase. Orders paid by check will receive refunds in the form of a check.
Limited Warranty and Disclaimer of Implied Warranty-
Ramptech warrants that its ramps, ramp kits, and other products will be manufactured and sold in accordance with applicable laws and will conform to the descriptions in Ramptech’s sales materials. Ramptech makes no warranties regarding the safety of any product, the safety of skateboarding, or any results obtained from using any product.
EXCEPT AS SET FORTH ABOVE, ALL RAMPTECH PRODUCTS ARE SOLD “AS IS.” RAMPTECH MAKES NO OTHER REPRESENTATIONS OR WARRANTIES WITH RESPECT TO ANY OF ITS PRODUCTS AND SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE.
Indemnification-
You understand and agree that skateboarding, rollerskating, inline skating, scooter riding, and similar or related activities may be extremely dangerous and can cause injury or death. You assume full responsibility for materials obtained by you, or on your behalf, and for the assembly of the product. You further assume full responsibility for all use of the product.
You hereby agree to indemnify, defend, and hold harmless Ramptech and its officers, directors, owners, employees, agents, representatives, successors, and assigns from and against any and all claims, causes of action, damages, losses, liabilities, judgments, awards, costs, and expenses (including, but not limited to, attorneys’ fees, expert witness fees, settlement costs, and medical expenses) arising out of or relating to the use of the product, the assembly of the product, and any personal injury or death.
Release-
You understand that your use of Ramptech ramps and related products could result in serious injury or death. You acknowledge and agree that you are voluntarily using Ramptech’s ramps and products with full knowledge of these risks. By purchasing the product, you voluntarily release and forever discharge Ramptech and its officers, directors, owners, employees, agents, representatives, successors, and assigns from and against any and all claims, causes of action, damages, losses, liabilities, judgments, awards, costs, and expenses (including, but not limited to, attorneys’ fees, expert witness fees, settlement costs, and medical expenses) arising out of or relating to your purchase or use of the product.
Copyright Protection-
This website and all material and content included on this website—such as graphics, text, logos, button icons, images, data compilations, and software—are the property of Ramptech, or Ramptech has the authority to use such content, and are protected by United States and international copyright laws.All plans, drawings, and specifications are the property of Ramptech and are protected by United States copyright law. Any publication, copying, distribution, or use of Ramptech’s plans, drawings, or specifications without the express prior written authorization of Ramptech is strictly prohibited. Any violation of Ramptech’s rights may subject you to civil and criminal penalties.Ramptech is a registered trademark.
Safety Information-
- Skateboarding, roller skating, inline skating, scooter riding, and similar or related activities involve inherent risks and dangers that can result in serious personal injury or death. Remember: safety is key. This product is recommended for ages 10 and up.
- When assembling your ramp, make sure you have all of the tools needed.
- When assembling your ramp or working with tools, always wear eye protection.
- An adult should assemble the ramp.
- Do not use the ramp until assembly is fully completed.
- Use this product only in a safe area, away from cars and all vehicles.
- Secure your skate area; you will need a safe, debris‑free space that is large enough to skate within.
- Inspect the ramp frequently. Tighten screws as needed and replace worn‑out surfaces when necessary.
- It is recommended that waivers be signed by all participants who will be riding your ramp.
- Post signs stating “SKATE AT YOUR OWN RISK,” along with general ramp rules.
- Be considerate of your neighbors—they can determine your ramp’s fate. Keep the skating area clean and noise to a minimum.
- Do not attempt tricks that are beyond your skill level.
- Helmets and pads should be worn at all times while skateboarding, roller skating, inline skating, scooter riding, and similar or related activities.
Contacting Us
All questions, comments or inquiries may be directed to:
Ramptech, info2@ramptech.com
